Better than salt money

Work like you were living in the early days of a better nation


A Bountiful Harvest

The fiber and whorl I ordered from Bountiful arrived yesterday.

The fiber is pretty.  It’s a bit less soft than the pure bay camel I have, but that was to be expected.  The whorl is TINY. It’s very pretty too (I like cherry).  This isn’t, per se, their doing (they didn’t make it, merely had the best price I’d seen).  But they are clever.  If you look at their website they have pages listing fiber.  Such lists are always a bit of strange pleasure, one can’t tell what they are (esp. things like, “Jacob”, as the source of some wool.  I am sure Jacob is a splendid beast, but that lets me know nothing of the condition of his wool).

With the printed catalog (all their drop spindles in one place, no need to poke about on six web pages [no, I didn’t spend much time looking in the nooks and crannies of the shop, why do you ask?] to see what they have), they included fiber samples.  Jacob, it turns out is a lovely shade of brown, not quite what I’d call chocolate; with a staple of about 5″.  Medium fine, and probably spins a very nice woolen, suitable for hats, or blending into something for a shawl.  Not suited to laceweight spinning.

It’s a very nice thing.  I am much more likely to order more fiber from them.

The whorl is nice.  It’s like changing gears on a bicycle. Not only does the flyer spin more quickly, it does so with less work.  I am now spinning as finely on the wheel as I am on a spindle.  I am quite pleased.

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On customer service.

I made a mistake in my last post, on spinning.  I mistook my niddy-noddy’s dimensions.  It’s not a 1 yd skein, but a 1.5 meter skein.  So the amount of yarn I made (and the total fiber) is a bit more than I thought.

Not 78 yds, but 117  for a grand total of 2106, when the singles are accounted for.  But my folly isn’t what I wanted to talk about.  I want to sing the praises of a fiber/spinning supply company.

I need (well, perhaps want very badly) a slightly faster set of gearing for my wheel (this will make it easier to spin thin yarns, and to balance my plies).  So I looked around and found a cherry wood whorl for about what most places wanted for a maple one.  I like cherry.  They also had a nice price on some camel/tussah top (50/50, which keeps the price down).  So I ordered the whorl, and 6 oz of fiber from Bountiful.  Since I was feeling greedy for my new toy I decided I’d opt for UPS, over Parcel Post.

Which is where the Customer Service came in.  On the web page they list Parcel post as ~$10 and UPS as ~$12.  They also say they won’t bill for shipping until the compute the price.  So I got an email, from them, asking if I really wanted to pay the extra for UPS, since the USPS was only going to cost about $6.  I sent a reply telling them that so long as I could reasonably expect it by the weekend, please sent it USPS (I happen to very much like the USPS, it is one of the underrated marvels of the world, and I use it whenever I can).  That was all within six hours of my placing the order.

This morning I got a note telling me it was packed, and on the way; telling me the whorl (a small piece of turned wood) was wrapped in brown paper, and to make sure I had remembered to make sure it was out before I discarded the box (which seems reasonable; yes, it was what I started this whole thing to get, but 6oz of camel hair/tussah might distract anyone from noticing that they’d not unpacked the wooden bit).

Kudos to them.  I will be checking back as I consider other equipment/fiber needs.